Elliemail.co is a UK gifting business that creates gifts you will never forget for all occasions, including birthdays, surprises, and magical moments. A brand driven by heart, inspired by kindness, love, and care. 🐘✨
Contact & FAQ Elliemail.co
Frequently asked questions:
How long will my gift box take to arrive and how much is postage? 📮
If you order BEFORE 4PM, your order will be packed the same day and sent the next working day.
If you order AFTER 4PM, your order will be packed the next working day and sent the one after.
Excluding Sundays & Bank Holidays
You can choose from: Royal Mail Tracked 48 with signature or Royal Mail Tracked 24 with signature.
Royal mail service guidance aims for next working day for Tracked 24 and 2-3 working days for Tracked 48 including Saturdays. Please check Royal Mail website for further guidance.
Postage Costs:
Royal Mail Tracked 48 with signature £4.99
Royal Mail Tracked 24 with signature £7.99
If you order more than one box, you will only be charged one postage fee.
You can order multiple boxes at once, for different addresses and dispatch days, please just make this clear in the 'additional comments' box before clicking add to cart.
What is 'pink purpose'? 🎀
I might be the owner of just a ‘small’ business, but my heart is most certainly not, small! 🤍🎀
My pink purpose collection has been designed straight from my heart. It’s my way of honouring Grandma’s magical values of kindness, love & care beyond my brand. It's new for 2026 and I know for sure we, as a brand, beyond just me, will only grow to do more magical acts of kindness in the future because it's what we were born to do. After all, Elliemail.co was formed by turning pain into purpose, from that little act of kindness where I donated 50 self-care gift boxes to a Cancer hospital in her memory, to it sparking something so special within me to now having a whole brand in her name (wow it's crazy!!), and so, this one is for you Grandma - for every gift box sold within this collection, £1 will be donated to Cancer Research!
... If you haven't read 'About Elliemail.co', please do. You will see my reason for creating 'pink purpose' and you will know it's with nothing but heart and honour. Grandma will never be a 'sob story', always my inspiration to be kind, show love and care until it hurts, for others!
I feel SO proud to do this, alongside you. And, whilst £1 may seem small, small steps lead to big and to contribute to a incredible, magical Charity that helps save lives, whilst spreading kindness, love and care into the world through our unforgettable gift boxes, is nothing short of something Grandma would be proud of so thank you! (She would truly be dancing in the stars, 'that's my granddaughter!')
All funds raised through this collection will be given directly to Cancer Research at the end of every year (December) and I will update our website and social platforms to celebrate a moment of 'making a difference in the world', I truly cannot wait! So, thank you, thank you for being part of this with me.
ONE MISSION: 'I PROMISE TO MAKE YOU PROUD, GRANDMA' 🤍🎀
Is Elliemail.co letterbox friendly? 🎁
No, Elliemail.co is not letterbox friendly. Whilst I know and understand this is convenient, the way your gift arrives really matters to me and every single detail is thought about right from the very beginning from product selection right to the end of the customer journey. This means that, every single item will be signed for to ensure it's delivered into the correct hands and, every single gift box comes in an outer box for protection. After all, you are paying for a gift, therefore its my duty to ensure it arrives exactly how you expect!
To support with this, I personally send every single person who orders from me an email with their tracking number and courier on so that you can redirect it or rearrange your delivery should you need to.
Will you include my receipt / invoice in my gift box? 📝
No, please do not worry, I will never do this. I will email it to you directly either on acknowledgement of your order or when I send you your tracking number.
What type of gift box does my gift come in? 🎁
We have upgraded our packaging as part of our rebrand and we now use magnetic boxes for all of our gifts! You may find some slight variations in the type of magnetic gift box used, but it will always be kraft magnetic, have a bow and of a high quality. Suitable to reuse. Mini's will be A5, all others will be A4.
What are the cards like that come with each gift box? 🤍
All cards are premium matte with shiny metallic gold text suitable for the occasion that you choose! i.e. Happy Birthday!
Do you do corporate gifting? 🎁
Absolutely! We love to spread our kindness, love and care far and wide. We love it even more when we see others do it too and cannot think of anything better than supporting you in sending appreciation gifts! Pop us a message below, we would love to help!
Can't find the answer to your question?
Drop me a email below & I will aim to respond to you within 48 hours
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